Yesterday Mark met with Jamie Maxton, Government Affairs Manager at Clydesdale Bank, where he voiced his concerns regarding the difficulties the closure of the of the branch will bring to members of the community and the businesses surrounding the branch.
Mark further called for Clydesdale Bank to ensure that they provide support to their customers in the local area during the transition, particularly those of an older age or on a lower income and the digitally disenfranchised who do not have the confidence nor the facilities to use the alternative route of online banking.
Commenting, Mark said:
“While the indication in the meeting was that the branch will close in June as planned, I emphasised the need for consideration to be given to the lack of alternatives for the community.
“I also questioned the bank’s position that the community would be adequately served by ATMs if the bank closed the ATM service as well, and have pressed for the ATMs to be retained either in their current location or elsewhere within the shopping centre.
“The bank closing could have an impact upon local businesses in the centre and so anything that can be done to offset that impact has to be explored.
“I also believe there is an element of the customer base at the branch who will require support in any potential transition and I hope the bank will do what it can to support their customers during this period.”